Frequently Asked Questions (FAQ)

ARE YOU AUTHORIZED RETAILER FOR ALL PRODUCTS?

ALL PRODUCTS SHOWN ON THIS WEBSITE ARE BOUGHT DIRECTLY FROM THE MANUFACTURER OR ITS OFFICIAL DISTRIBUTION CHANNEL. THEREFORE WE ARE AUTHORIZED IN THE SALES FOR EACH BRAND WE REPRESENT.

WHERE ARE YOU BASED?

OUR BOUTIQUE IS IN ZUG (SWITZERLAND) BUT WE ALSO TRAVEL A LOT AND VISIT OUR CLIENTS ALL OVER THE WORLD TO DELIVER SPECIAL LIMITED EDITIONS OR WE ORGANIZE DELIVERIES VIA DHL.

HOW LONG DOES IT TAKE TO RECEIVE THE GOODS I ORDERED?

IF THE SELECTED PRODUCT IS IN STOCK, WE WILL SHIP IT WITHIN 24H, VIA DHL WORLDWIDE OR DHL SWITZERLAND WHICH WILL TAKE 24H TO DELIVER THE GOODS.

HOW OLD IS YOUR STORE?

OUR BUSINESS EXPERIENCE IS NOW TWENTY YEARS OLD. THE STORE AT THE ZEUGHAUSGASSE 4, ZUG IS TEN YEARS OLD.

WHAT SHOULD I DO IF I HAVE QUESTIONS ON PRODUCTS THAT ARE NOT SHOWN ON THE WEBSITE?

NO PROBLEM! JUST GIVE US A CALL AT +41 41 710 93 29, OR SEND US AN E-MAIL AT INFO@STYLEOFZUG.CH AND WE WILL BE VERY HAPPY TO HELP YOU OUT WITH YOUR REQUESTS OR SIMPLY WITH INFORMATION. WE HAVE A WIDE CONNECTION OF PEOPLE AND ARE ABLE TO FIND ANY KIND OF PRODUCT. THIS INCLUDES ALSO SOLD OUT LIMITED EDITIONS.